Terms that keep the product honest.

These Terms and Conditions govern your access to and use of TrailScout, including the website, account features, resume tools, Learning Hub, interview preparation, cover letter tools, application tracking, and related services (the Service). TrailScout is operated by LionSparks LLC.

By creating an account, accessing the Service, or using any TrailScout feature, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 18 years old to use TrailScout. You are responsible for keeping your login credentials secure and for all activity under your account.

You agree to provide accurate account information and to use TrailScout only for lawful, personal, career-development, learning, and job-search purposes.

TrailScout provides software tools that help users organize career evidence, create and refine resumes, generate cover letters, prepare for interviews, manage applications, build study materials, and reflect on career progress.

TrailScout is not a recruiter, employer, hiring agency, school, certification authority, legal adviser, financial adviser, or career-outcome guarantor. We do not guarantee interviews, job offers, compensation, promotions, certifications, recruiter responses, or any specific career result.

You retain ownership of the resumes, job descriptions, career history, notes, study materials, interview reflections, files, and other content you upload, paste, create, or save in TrailScout (User Content).

You give TrailScout a limited license to host, process, copy, display, transform, and transmit User Content only as needed to provide, secure, support, troubleshoot, and improve the Service. This includes sending relevant User Content to approved service providers, such as AI providers, when you ask TrailScout to generate or analyze content.

You are responsible for making sure you have the right to upload and use any content you provide. Do not upload confidential employer information, trade secrets, third-party personal information, or other materials you are not authorized to use.

TrailScout uses AI to help draft, organize, summarize, and explain career-related and learning-related content. AI-generated outputs may be inaccurate, incomplete, outdated, biased, too cautious, too aggressive, or unsuitable for your situation.

You are responsible for reviewing, editing, verifying, and deciding whether to use any output. You should not submit AI-generated content to an employer, recruiter, school, certification body, manager, or public forum without reviewing it carefully for truthfulness and fit.

You agree not to use TrailScout to create misleading applications, fabricate credentials, impersonate another person, spam employers, evade platform rules, or violate laws or third-party rights.

Our Privacy Policy explains what we collect, how we use it, and how you can exercise privacy rights. By using TrailScout, you also agree to the data practices described in the Privacy Policy.

We do not sell your personal information or private career materials. We do not use individual private user content to train public AI models. We may create and use aggregated, de-identified, or anonymized information that does not identify you to understand trends, diagnose issues, improve features, plan the product, and report high-level product performance.

You may export supported account data from privacy settings. You may also request deletion of your personal information and career archive through privacy settings or by contacting us. Deletion may not remove limited records we must keep for legal, security, tax, payment, dispute, backup, or abuse-prevention reasons.

TrailScout may offer free features, beta access, paid subscriptions, sponsorship-funded access, promotional codes, or other paid services. Pricing, included features, renewal terms, and refund terms will be shown at checkout or in the applicable offer.

Unless a specific offer says otherwise, promotional access and beta access have no cash value, may be limited, may expire, and may be changed or discontinued. We may correct pricing or billing errors, subject to applicable law.

You may not misuse the Service, interfere with its operation, attempt unauthorized access, reverse engineer non-public parts of the Service, scrape the Service at scale, upload malware, violate another person's privacy, or use TrailScout for unlawful, harmful, fraudulent, or abusive activity.

We may limit, suspend, or terminate access if we reasonably believe your use violates these Terms, creates risk for TrailScout or others, or could harm the integrity, availability, or security of the Service.

TrailScout depends on third-party providers for hosting, authentication, storage, AI processing, content management, email, payments, and other infrastructure. Your use of third-party services may also be subject to their terms and policies.

TrailScout may include links to external job posts, resources, learning materials, and websites. We do not control and are not responsible for third-party content, availability, accuracy, privacy practices, or hiring decisions.

TrailScout, including our software, interface, brand, design, documentation, and original content, is owned by LionSparks LLC or its licensors and is protected by intellectual property laws.

If you send suggestions, ideas, or feedback, you allow us to use them without restriction or compensation, but we will not treat private User Content as public feedback.

The Service is provided as is and as available. To the fullest extent permitted by law, TrailScout disclaims warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and uninterrupted or error-free operation.

Career, resume, interview, application, certification, study, compensation, workplace, or professional-development guidance is informational only. You are responsible for your own decisions and for verifying any information before relying on it.

To the fullest extent permitted by law, TrailScout and its founder will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost opportunities, lost data, reputational harm, or career outcomes.

To the fullest extent permitted by law, our total liability for claims related to the Service will not exceed the greater of the amount you paid TrailScout for the Service in the three months before the claim or $100.

You agree to defend, indemnify, and hold harmless TrailScout and its founder from claims, damages, losses, liabilities, costs, and expenses arising from your User Content, your use of the Service, your violation of these Terms, or your violation of laws or third-party rights.

You may stop using TrailScout at any time and may request deletion of your data as described in the Privacy Policy. We may suspend or terminate access if you violate these Terms or if we discontinue the Service.

Sections that by their nature should survive termination will survive, including ownership, privacy-related permissions for retained records, disclaimers, limitations of liability, indemnification, and dispute terms.

We may update these Terms as TrailScout evolves. When we make material changes, we will update the effective date and provide notice when appropriate. Continued use of the Service after changes become effective means you accept the updated Terms.

These Terms are governed by the laws of the United States and the State of North Carolina, without regard to conflict-of-law rules, unless applicable consumer protection law requires otherwise.

Before bringing a formal claim, you agree to contact us so we can try to resolve the issue informally.

Questions about these Terms or privacy-related requests can be sent to privacy@trailscoutcareers.com.